POLICIES AT CHESHIRE MELTS
CHESHIRE MELTS, WHERE THE CUSTOMER MATTERS
I founded Cheshire Melts with one goal in mind: giving my customers a fair, rewarding and enjoyable shopping experience. I conduct business according to the same values, knowing that quality hand made product & safe service equals loyal customers.
Customer info like Name, address & email that is taken at point of checkout is all kept by my self and is completely confidential, i do not sell or share any of your information. If you are a European resident, you have the right to access any personal information that i hold about you and you are within your rights to ask that your personal information is corrected, updated, or deleted. If you need to do so contact me via contact details provided on the website.
If a product arrives and it has been damaged in transit, please contact me with a picture of the damage, I will be more than happy to replace it free of charge.
Refunds can be honored if the products arrive damaged
PRODUCT TURN AROUND-
Allow me up to 10 days to make, pack and send out your order, your order may not always take 10 days they may be a quicker turnaround ,but I run Cheshire Melts on my own, every products is 100% handmade by myself I do all the safety & product research, testing, label making, the whole SHABANG, I know you are very excited to get there hands on some Cheshire Melts goodies, and I am extremely grateful for your patients.